Terms & Conditions

Terms & Conditions

Welcome to GIL DESIGN

When you access our website, you agree to these terms. The website reserves the right to change, modify, add or remove any part of the Terms and Conditions at any time. The changes take effect as soon as they are posted on the website without prior notice. And when you continue to use the website, after the changes to the Terms and Conditions are posted, it means you accept with such changes. Please check back often for updates.

Please read carefully before deciding to purchase:

  1. Instructions for using the website

- When accessing our website, the user must be at least 18 years old or accessed under the supervision of a parent or legal guardian.

- We grant a license to use so you can shop on the web within the set forth Terms and Conditions of use.

It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without our written permission. If we violate any of these, we will cancel your license without prior notice.

- This website is only for providing product information, we are not the manufacturer, so the comments displayed on the web are the personal opinion of the customer, not ours.

- You must register an account with authentic information about yourself and update if there are any changes. Each visitor is responsible for his or her password, account and activity on the web. In addition, you must notify us when your account is accessed without authorization. We do not accept any responsibility, whether directly or indirectly, for damages or losses caused by your failure to comply with the regulations.

During the registration process, you agree to receive promotional emails from the website. After that, if you do not want to continue to receive mail, you can refuse by clicking on the link at the bottom of every promotional email.

  1. Customer comments

- All web content and your comments are our property. If we detect any fake information, we will lock your account immediately or take other measures in accordance with the laws of Vietnam.

3 Ordering and order confirmation 

- When you place an order at GIL DESIGN, we will receive an order request and send you an order number. However, the order request goes through an order confirmation step, GIL DESIGN only confirms the order if your order meets the fulfillment criteria at GIL DESIGN.

- To request a confirmed order quickly, please provide correct and complete information regarding the delivery, or the terms and conditions of the promotion (if any) that you guests participate.

  1. Order value and form of payment

- GIL DESIGN provides a variety of payment methods: cash on receipt, International debit card or Domestic Payment card. 

- Except for some cases with separate notes, normally you can choose one of the three payment methods above when placing an order. However, to ensure your safety during the payment process, for orders with a high value of 40 (forty) million or more, GIL DESIGN only accepts prepayment by payment cards. International payment or Domestic Payment card. 

  1. Promotions

- With the desire to bring many benefits to customers, GIL DESIGN and its member merchants regularly have special discounts. However, in order to ensure fairness to GIL DESIGN end-consumer customers, we reserve the right to refuse orders for non-personal use, bulk purchases or buy and sell when you participate in promotions.

- Usually, the maximum number of products per customer for participating in a special promotion at GIL DESIGN is two (02) products. The terms of the promotion will be updated on the promotion page from time to time when the program is run and can be changed without prior notice to customers. 

- GIL DESIGN reserves the right to refuse orders that do not meet the terms and conditions of the promotions without notice to customers. Therefore, please refer to the Rules of each program carefully before joining. 

  1. Coupon code

- Coupon code is a form of discount that GIL DESIGN offer to customers, which may have partial or full discount on the value of the order. 

- Each order can only apply 1 coupon code, you will receive detailed information about terms and conditions of using the coupon code attached. To ensure fairness to GIL DESIGN end-consumer customers, we reserve the right to refuse orders for non-personal use, bulk purchases or sales. again.

- GIL DESIGN reserves the right to refuse orders using a discount code that does not meet the terms and conditions of the discount code without prior notice. Coupon codes in this case will not be reissued. In addition, GIL DESIGN reserves the right to refuse the renewal of the expired code, the code is not used up, or unilateral suspension of the execution of an order arising from your side. 

  1. Delivery area

- GIL DESIGN delivers nationwide delivery of products distributed by GIL DESIGN itself, except for items whose transportation may affect product quality or customer health.

- For products distributed by Member Merchants, the delivery area may be limited according to the updated information on the product page. In some cases, where the delivery area is not promptly updated at the time you place your order, GIL DESIGN will contact you for details.

  1. Price

- Product prices listed at GIL DESIGN are final selling prices including Value Added Tax (VAT). The price of the product may change depending on the time and promotions attached. Shipping charges or fulfillment charges will be applied if applicable, and will be clearly displayed on the Payment page when you place your order. 

- While we do our best to ensure that all information and prices shown are correct for each product, there will sometimes be instances of failure or error. If we find an error in the price of any item in your order, we will notify you as soon as possible and send you your option to reconfirm your order with exact price or cancel order. If we are unable to contact you, the order will be automatically canceled on the system and the refund will be processed (if the order is pre-paid).

- Price difference: Traders operating at GIL DESIGN E-commerce trading floor can provide the same product with different price policies, you have the right to choose and compare prices. among member merchants to get the most reasonable price for their ordering requirements. GIL DESIGN does not intervene in the pricing policy of each Member Trader if a dispute arises. 

  1. Terms and Conditions of Coupon and Coupon Code Use

The following terms and conditions (T&C) will apply to the use of the coupon or the coupon code for the promotions (hereinafter referred to as "Coupon"), provided that These coupons are unconditionally issued. For detailed information about coupon usage terms and conditions and coupon codes, please visit:

  1. Product information

- GIL DESIGN provides detailed information for each product we post, but we cannot commit to providing accurate, complete, up-to-date, and error-free complete information. with each product. 

- In case the product you received is not as described by GIL DESIGN in the product information section, please inform Customer Support as soon as possible from receipt of the goods. At the same time, make sure the product is in unused condition for return support. For more information about the return policy, please visit: 

  1. Policies on counterfeit goods, counterfeit goods, and products of incorrect quality

- GIL DESIGN aims to provide the best goods and service to customers through products posted for sale on their website and refusing to sell illegally manufactured, pirated, counterfeit products, counterfeit goods, of unknown origin ... 

- Traders of GIL DESIGN are required to take seriously to ensure the quality and origin of products, as well as take responsibility before the law for the acts. violate. For cases of detecting products illegally manufactured, copied, counterfeit, counterfeit, unidentified ..., GIL DESIGN will immediately suspend or terminate the right to sell and exercise the sanctioning measures for violating member traders. 

- In case you have doubts about products that are illegally manufactured, copied, counterfeit, counterfeit, of unknown origin ..., please notify us immediately by contacting our Department. Customer support at .... for authentic information and support.

  1. Trademarks and copyrights

- All intellectual property rights (registered or unregistered), information content and all designs, texts, graphics, software, images, videos, music, sounds, translations Software, source code, and underlying software are all our property. The entire content of the website is protected by the copyright laws of Vietnam and international conventions. Copyright has been reserved.